FAQ

Our company was founded in 1845 and established on December 15, 1916.
For more information, please visit the History page on our website.

Our fiscal year ends on March 31.

We announce our financial results on a quarterly basis.

You can find them in the Financial Results and Financial Highlights sections of our website.

Materials used for our financial results briefings and streamed video presentations are available in the Financial Results section on our website.

We are listed on the Tokyo Stock Exchange (Prime Market).

Our securities code is 8032

One unit consists of 100 shares.

Please visit our Stock Quotes page for the latest share price information.

Our Ordinary General Meeting of Shareholders is held annually in June.
For more details, please visit the General Meeting of Shareholders page on our website (this page is only viewable in Japanese).

Please bring the Proxy Voting Form enclosed with the Notice of Shareholder’s Meeting.

Even if you have mailed in your Proxy Voting Form, you may still attend the General Meeting of Shareholders by verifying your identity at the reception desk.

As a general rule, only shareholders are permitted to attend the meeting.

Gifts will not be distributed at the meeting.

A shareholder reception will not be held.

Our policy is to distribute surplus twice a year in the form of interim and year-end dividends. For more information, please visit the Stock Information page on our website.

For the year-end dividend, shareholders who are listed in the shareholder registry as of March 31 are eligible for payment. For the interim dividend, shareholders registered as of September 30 are eligible. For further details, please contact the securities firm or financial institution where your account is held.

Decisions are made in accordance with our Articles of Incorporation.
(Please note that an English version of our Articles of Incorporation is currently not available. If you would like to review the Japanese version of our Articles of Incorporation, please visit this page on our website).

Please contact Sumitomo Mitsui Trust Bank, the administrator of our shareholder registry. They will provide the necessary documents to proceed.

If the dividend payment period has expired, please complete the required sections on the dividend receipt, affix your personal seal, and send it to Sumitomo Mitsui Trust Bank. Please be aware that, in accordance with our Articles of Incorporation, dividends cannot be paid after five years from the payment start date. We kindly suggest that you complete the process as soon as possible.

Please contact the securities firm or financial institution where your account is held to request a change in your dividend payment method.
Shareholders whose shares are held in a special account, or who are unsure which securities firm manages their shares, should contact Sumitomo Mitsui Trust Bank, the administrator of our special account.

Shares can be traded through both physical and online securities firms.
Please note that our company does not handle the trading or processing of shares.

Your eight-digit shareholder number is printed on the shareholder documents sent to you:
[Main Documents Containing Your Shareholder Number]
・Proxy Voting Form
・Dividend Statement
・Dividend Payment Account Confirmation Guide
・Dividend Receipt
If you do not have these documents, please contact Sumitomo Mitsui Trust Bank.

As we are unable to determine where your stocks are held, please check the transaction balance statements and other documents sent to you by your securities firm. If you cannot confirm this information via mail or other means, you can request disclosure of your registered subscriber information (for a fee) from the Japan Securities Depository Center. This will allow you to confirm the securities firm where you have an account. For details, please refer to Request for Disclosure of Registered Subscriber Information (External Site) (this website is only available in Japanese).

Shareholders who are recorded in our shareholder registry as owning five units (500 shares) or more as of March 31 are eligible to receive one case of One-Touch Coreless N Toilet Paper (single 130m × 24 rolls [coreless])* made by our group company Corelex, regardless of the number of shares they own.
*At present we are only able to ship to addresses in Japan
This information is also available in the Shareholder Benefits section of our website.

Shareholders who are recorded in the shareholder registry as of March 31 will be eligible to receive the benefits.
For further details, please contact the securities firm or financial institution where your account is held.

Shipping of benefits begins in late June each year, with shipments sent out in order.

If you haven’t received your shareholder benefits after the scheduled shipping period, please contact the Shareholder Benefit Shipping Desk at Sumitomo Mitsui Trust Bank, the administrator of our shareholder registry.

Sumitomo Mitsui Trust Bank is the administrator of our shareholder registry.
Shareholder agency services are available at all branches of Sumitomo Mitsui Trust Bank throughout Japan.
*Please be aware that services are only offered in Japanese.

Please contact the securities firm or financial institution where your account is held. If your shares are registered in a special account rather than through a securities firm, please contact Sumitomo Mitsui Trust Bank, the administrator of our special account, to complete the change-of-address procedures.

Please contact the securities firm or financial institution where the account is held to initiate inheritance procedures.

You will need to transfer the shares to an account with a securities firm. Please contact Sumitomo Mitsui Trust Bank, the administrator of our special account to complete this procedure.

Please contact Sumitomo Mitsui Trust Bank, the administrator of our shareholder registry, or your securities firm.
If you choose to make a request through the shareholder registry administrator (Sumitomo Mitsui Trust Bank), please be aware that you must specify all the stocks for which you wish to request paper delivery, and that a separate written request is required for each stock.

Following the enforcement on September 1, 2022, of the Electronic Provision System for meeting materials for the General Meeting of Shareholders, materials for meetings held from March 2023 onward are, in principle, provided online instead of by e-mail.
If you wish to request paper-based materials for the shareholders meeting held every year in late June, please fill out a Request for Delivery of Paper-Based Documents form with Sumitomo Mitsui Trust Bank, the administrator of our shareholder registry, or with the securities firm or financial institution where your account is held.

For more information about the number of stocks held, as well as our policy and progress on reducing cross-shareholdings, please visit the Approach to Cross-Shareholdings page on our website.