In April 2025, we established a new Corporate DX Division to strengthen digital transformation (DX) and IT controls throughout the group. Through these efforts, we have been able to further accelerate innovation in our business processes by leveraging digital technologies and developing our data utilization platform, and we have also strengthened group-wide control structures.
We conducted a business process review survey across the entire company to ascertain the issues and actual conditions of our business operations. As part of this survey, a detailed analysis of business operations was performed from the perspectives of quantity, type, skills, and position in order to visualize our business structure. Based on the survey results, we clarified the direction of DX and our future vision, and began to formulate a DX grand design to incorporate them into specific strategies.
To utilize generative AI, we built our own dedicated ChatGPT environment to prevent external leakage of internal information, which we deployed as a tool to support planning and document creation tasks. Before being able to use this tool, users are fully made aware of the limits and characteristics of generative AI to ensure appropriate operation, and as a result we have increased work efficiency while ensuring safety.
While promoting DX in our business activities, we are also working to promote the value and advantages of paper in a digital society.
At OVOL Bridges 2023—The 2nd Paper Merchants Forum, we declared the launch of paper study groups and are currently conducting research in cooperation with academics and others.
Going forward, we will continue to share the information obtained through these research activities, with the goal of helping improve the value of paper.